Dear Kevin,
I wanted to reach out to you and share a terrific experience I have had with one of your employees that has made me feel very comfortable working with your firm. Ivan recently negotiated the sale of a note that I had your firm service. I gave him latitude with his process and not only did he keep me well informed but negotiated a price 30 percent higher than I would have settled for. Rarely do I see such expertise and professionalism. I thought you should be aware of this excellent employee that you have.

Signed,

A satisfied client.

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