What can I do if I am already in foreclosure or have already received a foreclosure notice?

Contact your Customer Service Representative at (877) 563-4164 immediately. Even if you feel you do not have any resources or ability to repay your loan, your Customer Service Representative may be able to help you work something out to save your home or, at the very least, minimize the negative impact to your credit. Doing […]

Can I sell my home if I owe more than it is worth?

In some cases, you can. This is what is known as a short sale or pre-foreclosure sale. This is something you would need to work out with your lender.  Please contact  your Customer Service Representative at (877)563-4164 or via email: customerservice@madisonmanagement.net.

What will a foreclosure do to my credit rating?

Foreclosures are extremely damaging to your credit, and may stay on your credit report for as much as seven years. A foreclosure can make it difficult to get a loan for a future home purchase, for college expenses or to even get a VISA or MasterCard. If the borrower is able to get credit, the […]

What if I can’t make my payment?

If you are having financial difficulties, it is important that you contact us immediately.  Please contact  your Customer Service Representative by calling (877) 563-4164 or emailing: customerservice@madisonmanagement.net so that we can determine how to best help you.  Even if you do not have any resources or ability to repay your loan, your Customer Service Representative […]

When is my payment considered late?

If your payment has not been received within the specified number of grace days, you will be assessed a late charge in accordance with the terms of your Note.  It is always a good idea to keep records of payments made including cancelled checks or bank statements.

Why did my payment increase?

Your payment may have increased for several different reasons.  If your Note provides for and Adjustable Rate Mortgage (ARM), the interest rate and corresponding payment amounts will change in accordance with the terms of the Note.  There may have been an increase in your impound account if your annual insurance policy increased or property taxes […]

Can I make a payment online?

Yes, you can make payments online at any time.  First you must register for access to the portal by following the instructions on the registration help page. You can log into the portal to make  your payments by clicking here.

How can I make my payments without a statement?

We can process  your payment without your statement, but it is important that you include the correct loan number on your check.   You can also call us to make a payment over the phone. Billing statements can also be accessed and downloaded from the web portal by clicking here: You must register for access to the […]

Where do I mail my payments?

4600 Kietzke Lane, Ste K-225, Reno, NV 89502

Whom do I contact when I have questions or problems?

You can call Customer Service at: (877) 563-4164 or email: customerservice@madisonmanagement.net.

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